We bring specialist change management expertise, using behavioural science, organisational psychology and leadership practice to improve the culture of service management teams.
Our Principal Consultant, David Potter org_14_CV_David-Potter-1.pdf, specialises in leading cultural change. He holds a PhD and Executive MBA, and is a qualified coach, mentor and behavioural change trainer, with extensive experience leading major hospitality operations.
Our parent company, The Cultural Change Company, is a CMI Registered Centre approved to deliver the CMI Level 7 Award for your managers.
Through our action learning programme, The Cultural Change Practitioners Toolkit, your managers can develop the knowledge and skills to lead cultural change and build engagement platforms that support successful change.
We also teach change management at business schools, including the University of Glasgow, and can help you develop improvement programmes targeting:
